Accessible Queensland

Queensland is on the world stage as we head towards the 2032 Olympic and Paralympic Games Brisbane. Now is the time to make sure our communities, venues and experiences are welcoming for everyone, including people who are low vision and blind.

Accessible Queensland is a community-driven initiative led by Guide Dogs Queensland, inviting Queenslanders to recognise and celebrate businesses that are getting accessibility right.

Image shows a person using a white cane with a red tip to navigate tactile paving at a street crossing, indicating an accessible pedestrian path.

Accessibility isn’t just about compliance, it’s about inclusion, dignity, independence and better experiences for all. When businesses consider accessibility, they create spaces that are:

  • Easier to navigate
  • More welcoming
  • Safer and more enjoyable for everyone

From clear signage to inclusive customer service, small changes can make a big difference.

Know a café, bar, restaurant or local business that goes above and beyond for accessibility? Why not nominate them?

We’re calling on Queenslanders to help identify venues that:

  • Are easy to enter and move through
  • Provide clear, accessible information
  • Offer inclusive and respectful customer service
  • Consider the needs of people with disability, including low vision or blindness

Nominated businesses will be assessed against key accessibility benchmarks and recognised by Guide Dogs Queensland.

Recognition that matters

Businesses that meet accessibility standards will be recognised as places that are both inclusive and welcoming.

By highlighting businesses doing it well, we encourage others to lift their standards and create a more accessible Queensland for everyone.

Accessible Queensland is a shared effort.

Whether you’re a community member, a business owner, or someone with lived experience, your voice matters.

Together, we can:

  • Celebrate businesses leading the way
  • Encourage practical improvements
  • Build awareness of what accessibility really means

And most importantly, create a Queensland where everyone can participate fully in everyday life.

Just wanted to let you know of a great experience I had with Cali Beach on the Gold Coast in December, I emailed them a week before our booking to let them know I would be bringing Carina. On the day the staff were fantastic, one of the staff told me they had a briefing the day before to let all the staff know we were coming and how they should behave!

– Guide Dogs Client

A light-colored Labrador wearing an orange Guide Dogs vest lies on a mat, looking happily at the camera at Cali Beach outdoor club. Seated nearby on beige lounge furniture, people enjoy drinks under a sunny, thatched-roof pavilion.

It has a wide open layout and you don’t get questioned by security about having a dog in the shopping centre, and it has accessible disabled car parks and grass areas close by to toilet service dogs.

– Jennea Kitt, Cairns (Guide Dog Fritz)

An exterior view of Earlville Shopping Town entrance. The layout is spacious and flat, showing a clear path from the bus stop and pedestrian crossing to the automatic glass doors under a large blue triangular awning.

The staff are always happy to accommodate group classes and shuffle tables to accommodate.

– Guide Dogs Client

A street-level view of C'est Du Gateau bakery. The shop has a wide, step-free entrance and a long service counter. Several customers stand on the spacious, even-tiled pavement, highlighting the accessible and open floor plan.

Help us shine a light on accessibility.

Business Nomination

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