On this page:
Privacy Policy
Guide Dogs Queensland Privacy Policy.
- View the Guide Dogs Queensland Privacy Policy
Complaint Management Policy
Guide Dogs Queensland Complaint Management Policy.
- View our Complaint Management Policy here.
![A yellow labrador Guide Dog in harness standing next to its handler. The handler and dog are standing on some grass outside. The image is cut off at the waist of the handler.](https://cdn.guidedogs.com.au/wp-content/uploads/sites/5/2021/01/O04A8590-Queensland_Harness-2-712x704-lqip.jpg)
Incident and Critical Incident Management Policy
Guide Dogs Queensland Incident and Critical Incident Management Policy
- View the Guide Dogs Queensland Incident and Critical Incident Management Policy
Whistleblower Policy Protection Policy
Guide Dogs Queensland Whistleblower Protection Policy
- View the Guide Dogs Queensland Whistleblower Policy
Feedback and complaints
An opportunity to understand what we do well and what we could do better.
We view feedback as an opportunity to understand what we do well and what we could do better. We are always honest and open when dealing with your feedback.
- We treat all feedback as genuine and important
- We address feedback promptly
- All feedback is handled confidentially and sensitively
- We may need to contact you to clarify your concerns, this is only done where necessary
![](https://cdn.guidedogs.com.au/wp-content/uploads/sites/5/2019/02/ZLitter_08-Copy-712x704-lqip.jpg)
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